Knock. knock! Whose There? Could be vendor? A guest? A walk in!

ID verification for Vendors (maintenance, dog walkers, etc) or Guests (out of town guests picking up a key) without going through the Tour workflow 😃

Want to see how it's done? Alright, let's walk through it!


  1. Login to the Tour's app

  2. Under "Tools" select >Scan ID

  3. From there you have the following options to select || Prospect, Vendor, Guest

  4. An ID verification pop-up will appear allowing you to scan the front & back of your ID.

  5. Once the verification is complete the "ID Verification Successful" will display

After you scan for a Vendor or Guest and received the "Verification Successful" message this will automatically redirect back to the homepage 😃 From there you are good to go!

***For a prospect, there is one additional step.

A pop up will appear for you to complete the contact details.


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