The ability to change Admin user permissions and account settings is important for managers that often deal with staffing changes, property adjustments, and manage large portfolios. Knock’s Master Admins have the autonomy to make edits quickly and reliably within the Knock platform. 

With this feature you can:

  • Add a new admin user

  • Change the name, email, or password for an admin user

  • Add/remove access to new properties for an admin users

  • Remove an admin user’s access

Here’s how:

Step 1: Log into your Knock Master Admin account by going to

Step 2: Click the “Admins” option in the navigation on the left side of the page.

Step 3: Select the “Add new admin user” button, and you will see a form appear.

Step 4: Here you can add or change the name, username, email address, password, and leasing team the user is a part of. To add or change leasing teams you can select all, remove all, or search by specific property to add or subtract properties.

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